MessageWorks Overview ===================== INSTANT ACCESS MessageWorks for Windows is a new software solution for taking, delivering, and organizing telephone messages. It is designed for the thousands of businesses needing an efficient method of managing the telephone. MessageWorks helps you become more efficient by eliminating the need to hastily search for a message pad and pen each time the phone rings. Instead, it makes the already familiar pink message pad instantly available on your computer screen by simply clicking the MessageWorks icon. It doesn't matter what program you might be working in when the phone rings; MessageWorks is always available. TOTAL RECALL To save you time, the message already has the date, time, and message taker's initials filled in. Even better, the powerful "Rdex" feature automatically detects a new caller and records their name, phone number, and company affiliation in its database. That means you will only ask for a caller's information once. The next time they call, complete information about them is filled in automatically, so you will no longer need to ask the caller for the same information over and over again. With all that information at your fingertips, you can create a phone messsage in seconds (and impress the client too)! SPECIAL DELIVERY Taking the message is only half the job. Too often, important messages are delivered late (if at all), and the would-be recipient misses an important conversation. MessageWorks makes it easy to deliver messages because it is network compatible, allowing you to send the message directly to the callee's computer, ready to be viewed when they return. It is all done simply by taking the message and then clicking the "Send" button. Now all phone messages are promptly delivered, complete and easy to read. The recipient is automatically notified of a new message by a blinking icon which displays the number of messages waiting. Phone messages can be read, printed, saved, or deleted. Or, if you don't have a network, simply print the messages periodically using the reporting features built into MessageWorks. The messages are automatically sorted by callee and marked after being printed. INTEGRATED ADDRESS BOOK When taking messages by hand, useful information is lost when the message is thrown away. With MessageWorks, nothing is lost. To store valuable information about the caller (address, alternate phone numbers, important notes regarding the caller, etc.), MessageWorks has a fully integrated address manager, called the "Rdex," built in. This allows your office to build a database of addresses and other information automatically, through incoming calls. Since requesting address information is frequently overlooked, this feature can be extremely helpful in building a mailing list. MessageWorks even detects when a new caller is entered and gives you the option of whether to save them to the "Rdex" or not. CALL SCREENING MessageWorks also helps you more effectively screen and manage your incoming calls with its "EASYscreen" feature. Each caller can have detailed instructions attached to their file, which you enter and can change at any time. These instructions might contain important information about the caller or give guidance on what to say when they call. This information will appear instantly when their name is entered into a message, eliminating any doubt on how the call should be handled. For example, the moment Joe Executive phones, the phrase, "He is president of XYZ Corporation, contact me immediately when he calls" might appear. Imagine having each call handled perfectly according to your detailed instructions! SEARCHING Need to look at an old or lost message? No problem. MessageWorks has a complete historical record of all your messages stored in its database, all of which are instantly accessible. You can search based on any criteria in both the message and Rdex database. OTHER UNIQUE FEATURES * Print several useful reorts, including mailing labels * Import/Export between other spreadsheet, word processing, and database applications. * With the SMARTfill feature, one keystroke will automatically complete the caller's name, company, and phone number. MessageWorks is an essential program for any office that values time and efficiency. For instructions on installing MessageWorks on your computer, view the file INSTALL.TXT. Windows and DOS versions are available. For more information, contact us at: Epiphany Inc. 4530 S. Sheridan, Suite 203 Tulsa, OK 74145 (918) 627-8040